Terms & Conditions

1. About Us
1.1 SafetySignWarehouse.co.uk is a website owned by Visual Graphix Ltd (“we”/”us”) for the provision of information about safety products and sale of products relating to safety signs. 
1.2 These terms and conditions apply to all and any use of our website. If you do not accept these terms and conditions please do not use our website and leave now. 
1.3 Since we are principally aiming our website at the UK market, we cannot guarantee that our website accords with local laws of any other countries. You are therefore responsible for compliance with the laws of your jurisdiction.

2. Content Rights 
The copyright and all other rights in all of the material on this site are owned by Visual Graphix Ltd or the material is included with the permission of the rights owner. 
As a visitor to this site, you may copy material on this site for your own private or domestic purposes, but no copying, adapting or transmitting for any purpose other than your own private or domestic purposes is permitted.

3. The Information on this site 
Whilst we try to ensure that the information on this site is accurate and complete, we do not accept any liability arising from any inaccuracy or omission in the information on this site. We advise you to verify the accuracy of any information before relying on it.

4. Links to Other sites 
On this site you may be offered automatic links to other sites which we hope you will be interested in. Visual Graphix Ltd does not accept any responsibility for the content of those sites, the owners of which do not necessarily have any link, commercial or otherwise, with Visual Graphix Ltd.

5. Cookies 
Our website makes use of cookies to record user sessions and is essential for our e-commerce services. 
If a user subsequently registers with us, we link previous and subsequent activities on SafetySignWarehouse.co.uk to the current and future purchases. We only use the data collected for e-commerce functionality and for internal reports to monitor how our content is viewed and used along with its relative popularity. This allows us to make constant improvements for all of our website users. 
Because the protocol used to access websites (HTTP) is stateless, our website needs to use cookies to identify and record the preferences you make during the use of our website. No personal information is stored in the cookies that are issued by the web site and the cookie will not be viewable by any other website (provided your browser does not contain flaws that allow this). To permanently disable cookies please follow the documentation that was provided with your web site browser application. Most have built-in help files that will show you a step by step guide to disable cookies. 
When a website “sets a cookie” all the web server is does is returning a small, unique piece of text to your browser, along with the content that was requested. At no point can the SafetySignsWarehouse web server control what your computer does with this text – the storage mechanism and location is totally dependent on the user’s web browser. Usually your web browser will allow you to specify where cookies are stored and will often have buttons to delete or view the cookies.

6. Collection of personal details 
If you contact us by completing a form on the web site, your e-mail address and, optionally, other personal information will be stored on our servers. This information will be used to contact you and to help us deal with your queries. To purchase any of our services or products you must register your details with the website. We secure all personal data using a password that the user chooses. If you wish to add, modify or delete any of the information that we hold about you, please contact us at the following address sales@SafetySignWarehouse.co.uk. 
Any personal information you send us, for whatever purpose, is held in the strictest confidence and will not be disclosed to a third party without your express permission, unless legally required. We meet the UK Data Protection Requirements and our organisation is registered with the Data Protection Registrar.

7. Guarantees
We take great care to ensure that all products featured on the web site are of high quality. Due to the nature of the type of product on this web site there is no guarantee as such on any of the products. Safety products are consumable items and we have no control over there correct fitting or use. It is deemed that any product ordered would be fitted to machines or items outside of the manufacturers warranty period. Details of which would be included with the machine when originally purchased.

8. Feedback
If you have any concerns at all about our privacy policy, or have a dispute about how we are handling your personal data, then please let us know by clicking the contact us link.

9 Price and Delivery 
9.1 All prices featured on the website exclude VAT and are quoted in pound sterling.

Carriage
Delivery charges plus packaging in mainland UK are at a variable price and are clearly displayed before purchase.
9.2 On multiple part orders the postage and packaging will be charged at a variable price and are clearly displayed before purchase. 
9.3 Outside of the UK delivery charges will be calculated on a product-by-product basis. We reserve our right not to deliver to places outside the UK and will notify you accordingly. 
9.4 Delivery outside the UK may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company will contact you once the products you have ordered are in customs to let you know the cost. 
9.5 Please order from us with enough lead-time to prevent any loss or disappointment resulting from the delivery time as we cannot be responsible for ensuring adherence to such lead-time. 
9.6 If your order will not be delivered within the timeframe specifies at when we accept your order we will notify you and try to rectify the situation as quickly as practically possible. 
9.7 All new orders are deemed separate and each is treated individually.

10. Liability
10.1  Visual Graphix Ltd is providing this site on an “as is” basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Visual Graphix Ltd. makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Visual Graphix Ltd. howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

10.2 Neither Visual Graphix Ltd. nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
10.3 Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit Visual Graphix Ltd. liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

11.  The contract between us 
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

12. Price 
12.1 The prices payable for goods that you order are as set out in our website. 
12.2 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.

13.  Right for you to cancel your contract 
13.1 You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. 
13.2 To cancel your contract you must notify us in writing. 
13.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. 
13.4 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

14. Cancellation by us 
14.1 We reserve the right to cancel the contract between us if:
14.1.1 we have insufficient stock to deliver the goods you have ordered; 
14.1.2 we do not deliver to your area; or 
14.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. 
14.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

15. Delivery of goods to you 
15.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. 
15.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. 
15.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

16. Liability 
16.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us of the problem within 3 working days of the delivery of the goods in question. 
16.2 If you order goods incorrectly, we shall have no liability to you and should you wish to return the goods to us then you must send the goods back to us at our contact address at your own cost and risk as soon as possible and a re-stocking charge of 20% will be incurred and we shall be entitled to deduct these costs from the amount to be re-credited to you. 
16.3 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. 
If you notify a problem to us under this condition, our only obligation will be, at your option: 
16.3.1 To make good any shortage or non-delivery; or 
16.3.2 To replace or repair any goods that are damaged or defective; or 
16.3.3 To refund to you the amount paid by you for the goods in question in whatever way we choose.
16.4 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 16.3.3 above. 
16.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. 
16.6 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

17. Custom Made Signs

Terms of use

SafetySignWarehouse reserve the right to reject any custom sign(s) that are deemed offensive or discriminatory, this also includes the use of bad language. Any custom sign(s) found to have breached these terms of use will be immediately cancelled and refunded. While we do our best to correct any spelling errors found on all custom signs, it is the buyers responsibility to approve artwork(s) prior to print production.

*Custom made products can only be returned if a fault has been discovered within 30 days of receipt of goods. This does not affect the Customer’s statutory rights.

Artwork Specifications

For any custom products where additional artwork (e.g. logos or images) have been supplied, the quality of the supplied artwork is very important for the end result. Please ensure that artwork supplied is 150 DPI or more (300 DPI is the best for print), and that the image is as large as possible. Larger images are more suitable as we ca downsize these to the print area size whilst maintaining quality. If the artwork supplied is of low quality, our team will be in touch to obtain a better-quality file. Currently we cannot support GIF or SVG files. If you only have these unaccepted file types, please contact us via email and we can complete your order offline. If in doubt about the DPI quality of a file, usually file size is a good indicator of quality, with larger files usually being of higher quality. We can accept artwork files up to 5mb in size.

In-House Artwork Design

If a better-quality image is unavailable, we have an in-house design service where we can redraw your artwork to a high quality ready for print. This is a custom service that will be charged for on top of the initial order. The charge will vary based on the complexity of the artwork to be redrawn, but our Sales team will be in touch with you throughout the process before commencing work and accumulating charges.

18. Notices 
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at  Visual Graphix Ltd, Unit 21 Sherbrook Business Centre, Sherbrook Road, Daybrook, Nottingham NG5 6AB and all notices from us to you will be displayed on our website from to time.

19. Events beyond our control 
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

20. Invalidity 
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

21. Privacy 
You acknowledge and agree to be bound by the terms of our privacy policy.

22. Third party rights 
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

23. Governing law 
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

24. Entire agreement 
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.